APM Project Management Qualification (PMQ02)

Gain the APM PMQ certification and boost your career as a project manager

Course curriculum

1. Introduction
2. Course Overview
3. Course Objectives
4. APM Tutor Bot
1. 1.1 Introduction
2. 1.2 Assessment Criteria
3. 1.3 Project & Project Management
4. 1.4 Definition of a Project
5. 1.5 Projects vs BAU
6. 1.6 Key Aspects of Project Management
7. 1.7 Programmes
8. 1.8 Organisational Change
9. 1.9 Programmes vs Projects
10. 1.10 Benefits of Programmes
11. 1.11 Programme Managers' Responsibilities
12. 1.12 Use of Programme Management
13. 1.13 Portfolios
14. 1.14 Portfolio Management
15. 1.15 Interdependencies
16. 1.16 Portfolio Management Key Processes
17. 1.17 Shaping a Portfolio
18. 1.18 Using Portfolio Management
19. 1.19 Project, Programme & Portfolio Relationships
20. Assessment Criteria
21. Test Your Knowledge Quiz
1. 2.1 Introduction
2. 2.2 Assessment Criteria
3. 2.3 Life Cycle
4. 2.4 Linear Life Cycle
5. 2.5 Concept Phase
6. 2.6 Definition Phase
7. 2.7 Deployment Phase
8. 2.8 Transition Phase
9. 2.9 Adoption
10. 2.10 Benefits Realisation Phase
11. 2.11 Operations Phase
12. 2.12 "Termination" Phase
13. 2.13 Benefits of Life-cycles Part 1 & 2
14. 2.14 Benefits of Life-cycles Part 2 & 3
15. 2.15 Iterative Life Cycle
16. 2.16 Hybrid Life Cycle
17. 2.17 Knowledge & Information Management
18. 2.18 Premature Close
19. 2.19 Reviews
20. 2.20 Decision Gates
21. 2.21 Audits
22. 2.22 Post Project Review
23. 2.23 Benefits Realisation Review
24. Assessment Criteria
25. Test Your Knowledge Quiz
1. 3.1 Introduction
2. 3.2 Assessment Criteria
3. 3.3 Basic Organisation Structure Part 1
4. 3.4 Basic Organisation Structure Part 2
5. 3.5 Project Manager Responsibilities
6. 3.6 Sponsor
7. 3.7 Sponsor Responsibilities
8. 3.8 Sponsor Attributes
9. 3.9 Project Sponsor vs Project Manager
10. 3.10 Governance Board
11. 3.11 Users
12. 3.12 Team Managers/Members
13. 3.13 Project Office Types
14. 3.14 Project Management Office Activities Part 1
15. 3.15 Project Management Office Activities Part 2
16. 3.16 Embedded PMO
17. 3.17 Central PMO
18. 3.18 Hub-and-Spoke PMOs
19. 3.19 PMO Summary
20. 3.20 Agile Teams
21. 3.21 Cross Functional Team Members
22. 3.22 Product Owner
23. 3.23 Team Facilitator (Project Manager)
24. 3.24 Servant Leadership
25. Assessment Criteria
26. Test Your Knowledge Quiz
1. 4.1 Introduction
2. 4.2 Assessment Criteria
3. 4.3 Stakeholders
4. 4.4 Introduction to Stakeholder Engagement
5. 4.5 Stakeholder Management - 5 Steps
6. 4.6 Power/Interest Grid
7. 4.7 Alternative Grid
8. 4.8 Stakeholder Engagement
9. 4.9 Stakeholder Engagement Plan - Contents
10. 4.10 Stakeholder Communication
11. Assessment Criteria
12. Test Your Knowledge Quiz
1. 5.1 Introduction
2. 5.2 Assessment Criteria
3. 5.3 Organisation
4. 5.4 Organisational Continuum
5. 5.5 Functional Organisations
6. 5.6 Functional Features
7. 5.7 Functional
8. 5.8 Matrix Organisations
9. 5.9 Matrix Features
10. 5.10 Matrix
11. 5.11 Project Organisations
12. 5.12 Project Features
13. 5.13 Project Advantages
14. 5.14 Projects Suited to Organisational Types
15. Assessment Criteria
16. Test Your Knowledge Quiz
1. 6.1 Introduction
2. 6.2 Assessment Criteria
3. 6.3 Leadership
4. 6.4 Leadership Attributes Part 1
5. 6.5 Leadership Attributes Part 2
6. 6.6 Hersey & Blanchard Situational Leadership Styles
7. 6.7 Hersey & Blanchard - Leadership Styles
8. 6.8 Benefits of Adopting Leadership Styles
9. 6.9 Leading Virtual Teams
10. 6.10 Motivation
11. 6.11 Why do People Work?
12. 6.12 Maslow's 'Hierarchy' of Needs
13. 6.13 Project 'Hierarchy' of Needs
14. 6.14 'Extrinsic Factors'
15. 6.15 'Intrinsic Factors'
16. 6.16 Herzbergs's 'Hygiene-Motivation' Theory Part 1
17. 6.17 Herzbergs's 'Hygiene-Motivation' Theory Part 2
18. 6.18 Introduction
19. 6.19 Teamwork
20. 6.20 Team
21. 6.21 Teams
22. 6.22 Teams & Groups
23. 6.23 Team Building
24. 6.24 Team Development Model
25. 6.25 Barriers to Team Development
26. 6.26 Overcoming Barriers
27. 6.27 Belbin Team Roles
28. 6.28 Belbin's Team-Roles
29. 6.29 Team-Role Attributes Part 1
30. 6.30 Team-Role Attributes Part 2
31. 6.31 Team-Role Attributes Part 3
32. 6.32 Belbin Team Roles Summary
33. 6.33 Margerison - McCann Team Management Profile Part 1
34. 6.34 Margerison - McCann Team Management Profile Part 2
35. Assessment Criteria
36. Test Your Knowledge Quiz
1. 7.1 Introduction
2. 7.2 Assessment Criteria
3. 7.3 Heading - BoK Definition
4. 7.4 Project Environment (Context) - Part 1
5. 7.5 Project Environment (Context) - Part 2
6. 7.6 Political
7. 7.7 Economic
8. 7.8 Sociological
9. 7.9 Technical
10. 7.10 Legal
11. 7.11 Environmental
12. 7.12 SWOT Analysis Example
13. 7.13 VUCA
14. 7.14 VUCA - Relationship Examples
15. 7.15 HASAW 1974
16. 7.16 Environmental Matters
17. 7.17 Contract Considerations
18. 7.18 Other Legislation
19. 7.19 Impact of Legislation/Regulation
20. Assessment Criteria
21. Test Your Knowledge Quiz
1. 8.1 Introduction
2. 8.2 Assessment Criteria
3. 8.3 Benefits & Outcomes
4. 8.4 The Process
5. 8.5 Measuring Benefits
6. 8.6 Four Critical Tests - DOAM
7. 8.7 Business Case - BoK Definitions
8. 8.8 Purpose
9. 8.9 Example Composition
10. 8.10 How Many Business Cases?
11. 8.11 Business Case & the Life-cycle
12. 8.12 Roles
13. 8.13 Investment Appraisal
14. 8.14 Payback Period
15. 8.15 Discounted Cash Flow (DCF)
16. 8.16 NPV
17. 8.17 Simple DCF/NPV Example
18. 8.18 Internal Rate of Return
19. 8.19 Disadvantages of Financial IA Techniques
20. Assessment Criteria
21. Test Your Knowledge Quiz
1. 9.1 Introduction
2. 9.2 Assessment Criteria
3. 9.3 Requirements Management
4. 9.4 Book of Knowledge Definitions
5. 9.5 The Process Part 1
6. 9.6 The Process Part 2
7. 9.7 Use of Requirements
8. 9.8 Scope Management
9. 9.9 Scope - BoK Definitions Part 1
10. 9.10 Scope - BoK Definitions Part 2
11. 9.11 Product Breakdown Structure (PBS)
12. 9.12 Work Breakdown Structure (WBS)
13. 9.13 Organisation Breakdown Structure (OBS)
14. 9.14 Responsibility Assignment Matrix
15. 9.15 "RACI" Responsibility Matrix Part 1
16. 9.16 "RACI" Responsibility Matrix Part 2
17. 9.17 Advantages of Structures
18. 9.18 Configuration Managment
19. 9.19 Configuration Book of Knowledge Definitions
20. 9.20 Functions
21. 9.21 Configuration Item
22. 9.22 Final Points
23. 9.23 Change Control
24. 9.24 Change Control - BoK Definitions
25. 9.25 Change
26. 9.26 Sources of Change
27. 9.27 Change Control Process
28. 9.28 Changes - Scope Cost Timing
29. 9.29 Responsibilities
30. 9.30 Questions to Ask
31. 9.31 Committee Response
32. 9.32 The Process Needs
33. 9.33 Change Control & Configuration Management
34. Assessment Criteria
35. Test Your Knowledge Quiz
1. 10.1 Introduction
2. 10.2 Assessment Criteria
3. 10.3 Estimating - BoK Definitions
4. 10.4 Accuracy
5. 10.5 Analogous Estimating
6. 10.6 Parametric Estimating - Part 1
7. 10.7 Parametric Estimating - Part 2
8. 10.8 Analytical (Bottom up) Estimating - Part 1
9. 10.9 Analytical (Bottom up) Estimating - Part 2
10. 10.10 Delphi
11. 10.11 Delphi - Pros & Cons
12. 10.12 Effort, Duration & Cost
13. 10.13 Estimate Over the Life Cycle
14. 10.14 Estimating Funnel
15. Assessment Criteria
16. Test Your Knowledge Quiz
1. 11.1 Introduction
2. 11.2 Assessment Criteria
3. 11.3 Schedule - BoK Definitions
4. 11.4 Scheduling Steps
5. 11.5 AoN Network Diagrams
6. 11.6 AoN Symbol Key
7. 11.7 Critical Path Method
8. 11.8 Gantt Chart
9. 11.9 Total Float & Free Float
10. 11.10 Total Float & Free Float - Gantt View
11. 11.11 Critical Chain
12. 11.2 Dependency Types
13. 11.3 Lead
14. 11.4 Lag
15. 11.5 Categories & Types of Resource
16. 11.6 Resourcing
17. 11.7 Resource Histogram
18. 11.8 Resource Smoothing
19. 11.9 Suppose F took 4 days
20. 11.10 Resource Levelling & Smoothing Summary
21. 11.11 Variations in an Iterative Life Cycle
22. 11.12 Resource Histogram
23. 11.13 Cumulative "s" Curve - Planned Costs
24. Assessment Criteria
25. Test Your Knowledge Quiz
1. Introduction
2. Assessment Criteria
3. Budgeting & Cost Management - BoK Definitions
4. Elements of Project Cost - Prime
5. Elements of Project Cost - Overhead
6. Elements of Project Cost - Profit
7. Cost Estimate
8. Cost Breakdown Structure Example
9. Budgets
10. Cost Management
11. Reasons to Understand Commitment & Accruals
12. Cost Commitment Profile Example - Part 1
13. Cost Commitment Profile Example - Part 2
14. Contingency/Risk
15. Process Flow for Contingency Drawdown
16. Cost Planning vs Life Cycle
17. Assessment Criteria
18. Test Your Knowledge Quiz
1. Introduction
2. Assessment Criteria
3. EVM - BoK Definitions
4. What is it? - Part 1
5. What is it? - Part 2
6. Variances
7. Indices
8. Simple Example - Part 1
9. Simple Example - Part 2
10. Simple Example - Part 3
11. Simple Example - Part 4
12. Out-turn Cost & Duration - If things continue as they are for Scenario 1
13. Out-turn Cost & Duration - If things continue as they are for Scenario 2
14. Earned Value - Interpreting S Curves
15. Benefits of Earned Value
16. Words of Caution
17. Assessment Criteria
18. Test Your Knowledge Quiz
1. Introduction
2. Assessment Criteria
3. Risk BoK Definitions - Part 1
4. Risk BoK Definitions - Part 2
5. Threats vs Opportunities
6. Risk
7. Risk Management Process
8. Initiate
9. Identification
10. Analysis
11. Response Part 1
12. Response Part 2
13. Closure
14. Risk Identification Techniques
15. Lessons Learned
16. Assumptions Analysis
17. Assessing Assumptions
18. Constraints Analysis
19. Workshops (Brainstorming/SWOT Analysis)
20. Prompt Lists
21. Check Lists
22. Delphi Technique
23. Interviews
24. Risk Analysis Techniques: P-I Tables
25. P-I Criteria for a 5x5 matrix
26. Example of P-I ranking index values
27. Risk Ownership
28. Planning Strategies for Threats
29. Planning Strategies for Opportunities
30. Risk Management Plan
31. Example Risk Register Content
32. Risk Reporting
33. Benefits of Risk Management
34. Cost of Risk Management
35. Issue - Bok Definitions
36. Terminology
37. Tolerance
38. The Process
39. Issue Log - Example Composition
40. Assessment Criteria
41. Test Your Knowledge Quiz
1. Introduction
2. Assessment Criteria
3. Quality - BoK Definitions Part 1
4. Quality - BoK Definitions Part 2
5. Quality - BoK Definitions Part 3
6. Typical Sources of Conflict in Projects
7. Quality Planning - Part 1
8. Quality Planning - Part 2
9. Quality Assurance
10. Quality Control
11. Continuous Improvement
12. Techniques used in Control/Improvement
13. Benefits of Quality Management
14. Assessment Criteria
15. Test Your Knowledge Quiz
1. Introduction
2. Assessment Criteria
3. PMP - BoK Definitions
4. Deployment Baseline - Part 1
5. Deployment Baseline - Part 2
6. PMP Coverage
7. PMP Authorship, Readership, Ownership
8. Use of the PMP/Deployment Baseline
9. Assessment Criteria
10. Test Your Knowledge Quiz
1. Introduction
2. Assessment Criteria
3. Procurement - BoK Definitions
4. Procurement Strategy - Part 1
5. Procurement Strategy - Part 2
6. Make or Buy
7. Number of Suppliers
8. Types of Contrast/Supplier Relationship
9. Supplier Selection & Management
10. Contract - BoK Definitions
11. General Principles of Law
12. Standard vs Bespoke Forms of Contract
13. Payment by Price or by Cost
14. Supplier Reimbursement
15. Who Takes the Risk?
16. Assessment Criteria
17. Test Your Knowledge Quiz
1. Introduction
2. Assessment Criteria
3. Communication - BoK Definitions
4. Communication in a Project
5. Communication Factors
6. Some Generic Barriers to Communication
7. Examples of Barriers to Communication
8. Improving Communication
9. Link to Stakeholder Analysis
10. Communication Plan - Typical Content
11. Assessment Criteria
12. Test Your Knowledge Quiz
1. Introduction
2. Assessment Criteria
3. Conflict Resolution
4. Is Conflict Inevitable?
5. Typical Sources of Conflict in Projects
6. Positive & Negative Aspects of Conflict
7. Thomas - Kilmann Conflict Resolution Model
8. Competing
9. Collaborating
10. Compromising
11. Avoiding
12. Accommodating
13. What's the Best Conflict Management Tactic?
14. Assessment Criteria
15. Test Your Knowledge Quiz
1. Introduction
2. Assessment Criteria
3. Negotiation - BoK Definition
4. What is Negotiation?
5. Categories of Negotiation
6. Degree of Formality
7. Competitive Style of Negotiation
8. Collaborative Style of Negotiation
9. Stages in Negotiating
10. Preparation Part 1
11. Preparation Part 2
12. Prioritise your Requirements
13. Planning Grid - MoSCoW
14. BATNA
15. ZOPA
16. The Face-to-Face Meeting
17. Points to Consider Part 1
18. Points to Consider Part 2
19. Adjournments
20. Agreement & Closing
21. Assessment Criteria
22. Test Your Knowledge Quiz
1. Introduction
2. Assessment Criteria
3. Governance - BoK Definition
4. In Context
5. What is Governance?
6. Inputs to Effective Governance
7. Decision Making
8. Benefits of Governance
9. Methods - BoK Definition
10. Example Contents
11. Benefits of a Method
12. Assessment Criteria
13. Test Your Knowledge Quiz
1. Introduction
2. Assessment Criteria
3. Information Management
4. Project Communications & Information Flows Part 1
5. Project Communications & Information Flows Part 2
6. Exercise
7. Collection
8. Storage
9. Curation
10. Dissemination
11. Archive
12. Destruction
13. Reports - BoK Definition
14. Project Reporting Levels
15. Report on Progress
16. Report on Cost
17. Report on Quality
18. Documentation Management & Information Audit Trail
19. Management by Exception
20. Assessment Criteria
21. Test Your Knowledge Quiz
1. Examination Process
2. Examination - Command Verbs
3. Examination - Answer Prompts
4. Exam Scoring System (State)
5. Examination Scoring System (Outline)
6. Examination Scoring System (Describe and Explain)
7. Examination Scoring System (Decision Gate Example)
1. Test Your Knowledge
1. Syllabus
2. Sample Question for the Command Verb 'interpret'
3. Sample Exam Paper
4. Candidate Guidance
5. Exam Techniques
1. Course Feedback Form

About this course

474 lessons
26 hours of video content

ITonlinelearning Academy

APM Project Management Qualification (PMQ02)

Course curriculum

Course Introduction

1. Understand the Situational Context of Projects - Projects, Programmes & Portfolios

2. Understand Project Life Cycles - Project Life Cycles & Reviews

3. Understand how Organisations & Projects are Structured - Roles & Responsibilities

4. Understand Planning for Success - Stakeholder Engagement

5. Understand how Organisations & Projects are Structured - Organisation Structures

6. Understand the Principles of Leadership & Teamwork - Leadership & Motivation

7. Understand the Situational Context of Projects - Environment

8. Understand Planning for Success - Benefits & the Business Case

9. Understand Project Scope Management - Scope

10. Understand Planning for Success - Estimating

11. Understand Schedule & Resource Optimisation - Project Management Qualification

12. Understand Schedule & Resource Management - Budgeting & Cost Management

13. Understand Planning for Success - Earned Value Management

14. Understand Risk & Issue Management in the context of Project Management - Risk & Issue Management

15. Understand Project Quality Management - Project Management Qualification

16. Understand Planning for Success - Project Management Qualification

17. Understand Project Procurement

18. Understand Communication within Project Management - Communication

19. Understand Communication in Project Management - Conflict Management

20. Understand Communication in Project Management - Negotiation

21. Understand how Organisations & Projects are Structured - Governance

22. Understand Planning for Success - Information Management & Reporting

Examination Guidance

Internal Assessment

Course Documents

Course Feedback

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