Course curriculum

    1. Lesson 1 - Introduction

    2. Lesson 2 - What is Rapport

    3. Lesson 3 - The Science & Psychology of Rapport

    4. Lesson 4 - Mirroring & Empathy

    5. Lesson 5 - The Building Blocks of Rapport

    6. Lesson 6 - Presence

    7. Lesson 7 - Matching

    8. Lesson 8 - Curiosity

    9. Lesson 9 - Empathy

    10. Lesson 10 - Shared Experience

    11. Lesson 11 - Follow-Up

    12. Lesson 12 - Building Rapport in Online Meetings

    13. Lesson 13 - Building Rapport Across Phone Calls

    14. Lesson 14 - Building Rapport Across Email & Chat

    15. Lesson 15 - Overcoming Barriers to Rapport

    16. Lesson 16 - Overcoming Limited Nonverbal Cues

    17. Lesson 17 - Overcoming Distractions & Tech Issues

    18. Lesson 18 - Overcoming Digital Detachment

    19. Lesson 19 - Overcoming Miscommunication in Text

    20. Lesson 20 - Overcoming Cultural/Language Barriers

    21. Lesson 21 - Conclusion

    22. Quiz Questions

    1. Course Feedback Form

About this course

  • £199.00
  • 23 lessons
  • 0 hours of video content

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