APM Project Management Qualification 2024

Gain the APM PMQ certification and boost your career as a project manager

Course curriculum

1. 2024 Updates - Explained
2. APM PMQ Handbook
3. 1.1 Introduction
4. 1.2 Course Overview
5. 1.3 Course Objectives
6. 1.4 APM Tutor Bot
1. 2.1 Introduction
2. 2.2 Project & Project Management
3. 2.3 Projects vs Business-As-Usual (BAU)
4. 2.4 Definition of a Project
5. 2.5 Key Aspects of Project Management
6. 2.6 Programmes
7. 2.7 Organisational Change
8. 2.8 Programmes vs Projects
9. 2.9 Benefits of Programmes
10. 2.10 Programme Managers' Responsibilities
11. 2.11 Use of Programme Management
12. 2.12 Portfolios
13. 2.13 Portfolio Management
14. 2.14 Interdependencies
15. 2.15 Portfolio Management Key Processes
16. 2.16 Shaping a Portfolio
17. 2.17 Using Portfolio Management
18. 2.18 Project, Programme & Portfolio Relationships
19. Test Your Knowledge Quiz
1. 3.1 Introduction
2. 3.2 Life Cycle
3. 3.3 Linear Life Cycle
4. 3.4 Concept Phase
5. 3.5 Definition Phase
6. 3.6 Deployment Phase
7. 3.7 Transition Phase
8. 3.8 Adoption
9. 3.9 Benefits Realisation Phase
10. 3.10 Operations Phase
11. 3.11 "Termination" Phase
12. 3.12 Benefits of Life-cycles Part 1 & 2
13. 3.13 Benefits of Life-cycles Part 2 & 3
14. 3.14 Iterative Life Cycle
15. 3.15 Hybrid Life Cycle
16. 3.16 Premature Close
17. Test Your Knowledge Quiz
1. 4.1 Introduction
2. 4.2 Organisation
3. 4.3 Organisational Continuum
4. 4.4 Functional Organisations
5. 4.5 Functional Features
6. 4.6 Functional
7. 4.7 Matrix Organisations
8. 4.8 Matrix Features
9. 4.9 Matrix
10. 4.10 Project Organisations
11. 4.11 Project Features
12. 4.12 Project Advantages
13. 4.13 Projects Suited to Organisational Types
14. Test Your Knowledge Quiz
1. 5.1 Introduction
2. 5.2 Basic Organisation Structure Part 1
3. 5.3 Basic Organisation Structure Part 2
4. 5.4 Project Manager Responsibilities
5. 5.5 Sponsor
6. 5.6 Sponsor Responsibilities
7. 5.7 Sponsor Attributes
8. 5.8 Project Sponsor vs Project Manager
9. 5.9 Governance Board
10. 5.10 Users
11. 5.11 Team Managers/Members
12. 5.12 Project Office Types
13. 5.13 Project Management Office Activities Part 1
14. 5.14 Project Management Office Activities Part 2
15. 5.15 Embedded PMO
16. 5.16 Central PMO
17. 5.17 Hub-and-Spoke PMOs
18. 5.18 PMO Summary
19. 5.19 Agile Teams
20. 5.20 Cross Functional Team Members
21. 5.21 Product Owner
22. 5.22 Team Facilitator (Project Manager)
23. 5.23 Servant Leadership
24. Test Your Knowledge Quiz
1. 6.1 Introduction
2. 6.2 Definition of Governance
3. 6.3 The Context of Governance
4. 6.4 What is Governance?
5. 6.5 Inputs to Effective Governance
6. 6.6 Decision Making
7. 6.7 Benefits of Governance
8. 6.8 Definition of Method
9. 6.9 Example Contents
10. 6.10 Benefits of a Method
11. Test Your Knowledge Quiz
1. 7.1 Introduction to Sustainability
2. 7.2 A Balanced Approach
3. 7.3 Sustainability Responsibilities
4. 7.4 Importance of Stakeholder Engagement
5. 7.5 Sustainability Measures Reporting
1. 8.1 Definition of the Business Case
2. 8.2 Purpose of the Business Case
3. 8.3 Composition of the Business Case
4. 8.4 How Many Business Cases?
5. 8.5 Business Case & the Life-cycle
6. 8.6 Roles involved in the Business Case
7. 8.7 Investment Appraisal
8. 8.8 Payback Period
9. 8.9 Discounted Cash Flow (DCF)
10. 8.10 Net Present Value (NPV)
11. 8.11 Example of a DCF/NPV
12. 8.12 Internal Rate of Return (IRR)
13. 8.13 Disadvantages of Financial IA Techniques
14. Test Your Knowledge Quiz
1. 9.1 Introduction
2. 9.2 Definition of Context/ Environment
3. 9.3 Tools for the Project Environment
4. 9.4 Introduction to PESTLE
5. 9.5 PESTLE - Political (P)
6. 9.6 PESTLE - Economic (E)
7. 9.7 PESTLE - Sociological (S)
8. 9.8 PESTLE - Technical (T)
9. 9.9 PESTLE - Legal (L)
10. 9.10 PESTLE - Environmental (E)
11. 9.11 SWOT Analysis
12. 9.12 - Introduction to VUCA
13. 9.13 VUCA - Relationship Examples
14. Test Your Knowledge Quiz
1. 10.1 Introduction
2. 10.2 Definition of Procurement
3. 10.3 Procurement Strategy - Part 1
4. 10.4 Procurement Strategy - Part 2
5. 10.5 Make or Buy
6. 10.6 Number of Suppliers
7. 10.7 Types of Contrast/Supplier Relationship
8. 10.8 Supplier Selection & Management
9. 10.9 Definition of Contract
10. 10.10 General Principles of Law
11. 10.11 Standard vs Bespoke Forms of Contract
12. 10.12 Payment by Price or by Cost
13. 10.13 Supplier Reimbursement
14. 10.14 Who Takes the Risk?
15. Test Your Knowledge Quiz
1. 11.1 Introduction
2. 11.2 Definition of Negotiation
3. 11.3 What is Negotiation?
4. 11.4 Categories of Negotiation
5. 11.5 Degree of Formality
6. 11.6 Competitive Style of Negotiation
7. 11.7 Collaborative Style of Negotiation
8. 11.8 Stages in Negotiating
9. 11.9 Preparation Part 1
10. 11.10 Preparation Part 2
11. 11.11 Prioritise your Requirements
12. 11.12 Planning Grid - MoSCoW
13. 11.13 BATNA
14. 11.14 ZOPA
15. 11.15 The Face-to-Face Meeting
16. 11.16 Points to Consider Part 1
17. 11.17 Points to Consider Part 2
18. 11.18 Adjournments
19. 11.19 Agreement & Closing
20. Test Your Knowledge Quiz
1. 12.1 Reviews
2. 12.2 Decision Gates
3. 12.3 Audits
4. 12.4 Post Project Review
5. 12.5 Benefits Realisation Review
6. 12.7 Knowledge & Information Management
7. Test Your Knowledge Quiz
1. 13.1 The Purpose of Project Assurance
2. Test Your Knowledge Quiz
1. 14.1 Introduction to Transition Management
2. 14.2 What is Transition Management
3. 14.3 Key Considerations of Transition Management
4. 14.4 Transition Approach or Strategy
5. 14.5 Progressive Implementation
6. 14.6 Transition Planning
7. 14.7 Knowledge Transfer
8. Test Your Knowledge Quiz
1. 15.1 Introduction
2. 15.2 Benefits & Outcomes
3. 15.3 The Process
4. 15.4 Measuring Benefits
5. 15.5 Four Critical Tests - DOAM
6. Test Your Knowledge Quiz
1. 16.1 Introduction
2. 16.2 Stakeholders
3. 16.3 Introduction to Stakeholder Engagement
4. 16.4 Stakeholder Management - 5 Steps
5. 16.5 Power/Interest Grid
6. 16.6 Alternative Grid
7. 16.7 Stakeholder Engagement
8. 16.8 Stakeholder Engagement Plan - Contents
9. 16.9 Stakeholder Communication
10. Test Your Knowledge Quiz
1. 17.1 Introduction
2. 17.2 Definition of Communication
3. 17.3 Communication in a Project
4. 17.4 Communication Factors
5. 17.5 Some Generic Barriers to Communication
6. 17.6 Examples of Barriers to Communication
7. 17.7 Improving Communication
8. 17.8 Link to Stakeholder Analysis
9. 17.9 Communication Plan - Typical Content
10. Test Your Knowledge Quiz
1. 18.1 Introduction
2. 18.2 Conflict Resolution
3. 18.3 Is Conflict Inevitable?
4. 18.4 Typical Sources of Conflict in Projects
5. 18.5 Positive & Negative Aspects of Conflict
6. 18.6 Thomas - Kilmann Conflict Resolution Model
7. 18.7 Competing
8. 18.8 Collaborating
9. 18.9 Compromising
10. 18.10 Avoiding
11. 18.11 Accommodating
12. 18.12 What's the Best Conflict Management Tactic?
13. Test Your Knowledge Quiz
1. 19.1 Introduction
2. 19.2 Leadership
3. 19.3 Leadership Attributes Part 1
4. 19.4 Leadership Attributes Part 2
5. 19.5 Hersey & Blanchard Situational Leadership Styles
6. 19.6 Hersey & Blanchard - Leadership Styles
7. 19.7 Benefits of Adopting Leadership Styles
8. 19.8 Motivation
9. 19.9 Why do People Work?
10. 19.10 Maslow's 'Hierarchy' of Needs
11. 19.11 Project 'Hierarchy' of Needs
12. 19.12 'Extrinsic Factors'
13. 19.13 'Intrinsic Factors'
14. 19.14 Herzbergs's 'Hygiene-Motivation' Theory Part 1
15. 19.15 Herzbergs's 'Hygiene-Motivation' Theory Part 2
16. 19.16 Coaching, Mentoring and Emotional Intelligence
17. 19.17 Coaching and Mentoring Part 1
18. 19.18 Coaching and Mentoring Part 2
19. 19.19 The Role of Emotional Intelligence
20. Test Your Knowledge Quiz
1. 20.1 Introduction
2. 20.2 Teamwork
3. 20.3 Definition of "Team"
4. 20.4 Teams
5. 20.5 Teams & Groups
6. 20.6 Team Building
7. 20.7 Team Development Model
8. 20.8 Barriers to Team Development
9. 20.9 Overcoming Barriers
10. 20.10 Belbin Team Roles
11. 20.11 Belbin's Team-Roles
12. 20.12 Team-Role Attributes Part 1
13. 20.13 Team-Role Attributes Part 2
14. 20.14 Team-Role Attributes Part 3
15. 20.15 Belbin Team Roles Summary
16. 20.16 Margerison - McCann Team Management Profile Part 1
17. 20.17 Margerison - McCann Team Management Profile Part 2
18. 20.18 Leading Virtual Teams
19. Test Your Knowledge Quiz
1. 21.1 Introduction to Diversity & Inclusion
2. 21.2 Diversity in Project Management
3. 21.3 Diversity Characteristics
4. 21.4 Additional Diversity Characteristics
5. 21.5 Conscious Bias
6. 21.6 Unconscious Bias
7. 21.7 Personal Strategies to Tackle Unconscious Bias
8. 21.8 Organisational Strategies to Tackle Unconscious Bias
9. Test Your Knowledge Quiz
1. 22.1 Introduction to Ethics, Compliance and Professionalism
2. 22.2 Continuing Professional Development (CPD)
3. 22.3 Continuing Professional Development (CPD) Steps
4. 22.4 Categories of Continuous Professional Development
5. 22.5 Adherence to Code of Professional Conduct
6. 22.6 Sources of Specialist Advice
7. 22.7 APM Five Dimensions of Professionalism
8. 22.8 Legislation Relevant to Project Managers
9. 22.9 Environmental Matters
10. 22.10 Contract Considerations
11. 22.11 Other Legislation
12. 22.12 Impact of Legislation/Regulation
13. 22.13 HASAW 1974
14. Test Your Knowledge Quiz
1. 23.1 Introduction
2. 23.2 Requirements Management
3. 23.3 Book of Knowledge Definitions
4. 23.4 The Requirements Process Part 1
5. 23.5 The Requirements Process Part 2
6. 23.6 Use of Requirements
7. 23.7 Scope Management
8. 23.8 Definitions of "Scope" and "Scope Management"
9. 23.9 Definitions of "Scope of work" and "Scope statement"
10. 23.10 Advantages of Structures
11. 23.11 Configuration Management
12. 23.12 Configuration Book of Knowledge Definitions
13. 23.13 Functions
14. 23.14 Configuration Item
15. 23.15 Final Points
16. Test Your Knowledge Quiz
1. 24.1 Introduction to Solutions Development
2. 24.2 Evaluating & Prioritising Requirements
3. 24.3 Prioritising Requirements
4. 24.4 Prioritising Requirements with MoSCoW
5. 24.5 Prioritising Options
6. 24.6 Iteratively Prioritising Requirements
7. 24.7 Solutions Development in Linear & Iterative Life Cycles
8. Test Your Knowledge Quiz
1. 25.1 Introduction
2. 25.2 Quality - BoK Definitions Part 1
3. 25.3 Quality - BoK Definitions Part 2
4. 25.4 Quality - BoK Definitions Part 3
5. 25.5 Typical Sources of Conflict in Projects
6. 25.6 Quality Planning - Part 1
7. 25.7 Quality Planning - Part 2
8. 25.8 Quality Assurance
9. 25.9 Quality Control
10. 25.10 Continuous Improvement
11. 25.11 Techniques used in Control/Improvement
12. 25.12 Benefits of Quality Management
13. Test Your Knowledge Quiz
1. 26.1 Introduction
2. 26.2 PMP - BoK Definitions
3. 26.3 Deployment Baseline - Part 1
4. 26.4 Deployment Baseline - Part 2
5. 26.5 PMP Coverage
6. 26.6 PMP Authorship, Readership, Ownership
7. 26.7 Use of the PMP/Deployment Baseline
8. Test Your Knowledge Quiz
1. 27.1 Introduction
2. 27.2 Estimating - BoK Definitions
3. 27.3 Accuracy
4. 27.4 Analogous Estimating
5. 27.5 Parametric Estimating - Part 1
6. 27.6 Parametric Estimating - Part 2
7. 27.7 Analytical (Bottom up) Estimating - Part 1
8. 27.8 Analytical (Bottom up) Estimating - Part 2
9. 27.9 Delphi
10. 27.10 Delphi - Pros & Cons
11. 27.11 Effort, Duration & Cost
12. 27.12 Estimate Over the Life Cycle
13. 27.13 Estimating Funnel
14. Test Your Knowledge Quiz
1. 28.1 Introduction
2. 28.2 Information Management
3. 28.3 Project Communications & Information Flows Part 1
4. 28.4 Project Communications & Information Flows Part 2
5. 28.5 Exercise
6. 28.6 Collection
7. 28.7 Storage
8. 28.8 Curation
9. 28.9 Dissemination
10. 28.10 Archive
11. 28.11 Destruction
12. 28.12 Reports - BoK Definition
13. 28.13 Project Reporting Levels
14. 28.14 Report on Progress
15. 28.15 Report on Cost
16. 28.16 Report on Quality
17. 28.17 Documentation Management & Information Audit Trail
18. 28.18 Management by Exception
19. Test Your Knowledge Quiz
1. 29.1 Schedule - BoK Definitions
2. 29.2 Scheduling Steps
3. 29.3 AoN Network Diagrams
4. 29.4 AoN Symbol Key
5. 29.5 Critical Path Method
6. 29.6 Gantt Chart
7. 29.7 Total Float & Free Float
8. 29.8 Total Float & Free Float - Gantt View
9. 29.9 Critical Chain
10. 29.10 Dependency Types
11. 29.11 Lead
12. 29.12 Lag
13. Test Your Knowledge Quiz
1. 30.1 Dependencies and Business-As-Usual
2. 30.2 Project & Business-As-Usual Dependencies
3. 30.3 Budgetary Approval
4. 30.4 Project & Business-As-Usual Dependencies - Transition & Adoption
5. Test Your Knowledge Quiz
1. 31.1 Categories & Types of Resource
2. 31.2 Resourcing
3. 31.3 Resource Histogram
4. 31.4 Resource Smoothing
5. 31.5 Suppose F took 4 days
6. 31.6 Resource Levelling & Smoothing Summary
7. 31.7 Variations in an Iterative Life Cycle
8. 31.8 Resource Histogram
9. 31.9 Cumulative "s" Curve - Planned Costs
10. Test Your Knowledge Quiz
1. 32.1 Product Breakdown Structure (PBS)
2. 32.2 Work Breakdown Structure (WBS)
3. 32.3 Organisation Breakdown Structure (OBS)
4. Test Your Knowledge Quiz
1. 33.1 Responsibility Assignment Matrix (RAM)
2. 33.2 "RACI" Responsibility Matrix Part 1
3. 33.3 "RACI" Responsibility Matrix Part 2
4. Test Your Knowledge Quiz
1. 34.1 Introduction
2. 34.2 Budgeting & Cost Management - BoK Definitions
3. 34.3 Elements of Project Cost - Prime
4. 34.4 Elements of Project Cost - Overhead
5. 34.5 Elements of Project Cost - Profit
6. 34.6 Cost Estimate
7. 34.7 Cost Breakdown Structure Example
8. 34.8 Budgets
9. 34.9 Cost Management
10. 34.10 Reasons to Understand Commitment & Accruals
11. 34.11 Cost Commitment Profile Example - Part 1
12. 34.12 Cost Commitment Profile Example - Part 2
13. 34.13 Contingency/Risk
14. 34.14 Process Flow for Contingency Drawdown
15. 34.15 Cost Planning vs Life Cycle
16. 34.16 Financial Reporting and Closing Down Finances
17. 34.17 Coaching and Reporting Financial Performance
18. 34.18 Closing Down Project Finances
19. 34.19 Closing Down Project finances
20. Test Your Knowledge Quiz
1. 35.1 Introduction
2. 35.2 Definition of Earned Value Management (EVM)
3. 35.3 What is Earned Value Management (EVM)? - Part 1
4. 35.4 What is Earned Value Management (EVM)? - Part 2
5. 35.5 Variances
6. 35.6 Indices
7. 35.7 Simple Example - Part 1
8. 35.8 Simple Example - Part 2
9. 35.9 Simple Example - Part 3
10. 35.10 Simple Example - Part 4
11. 35.11 Out-turn Cost & Duration - If things continue as they are for Scenario 1
12. 35.12 Out-turn Cost & Duration - If things continue as they are for Scenario 2
13. 35.13 Earned Value - Interpreting S Curves
14. 35.14 Benefits of Earned Value
15. 35.15 Words of Caution
16. Test Your Knowledge Quiz
1. 36.1 Introduction
2. 36.2 Risk BoK Definitions - Part 1
3. 36.3 Risk BoK Definitions - Part 2
4. 36.4 Threats vs Opportunities
5. 36.5 Risk
6. 36.6 Risk Management Process
7. 36.7 Initiate
8. 36.8 Identification
9. 36.9 Analysis
10. 36.10 Response Part 1
11. 36.11 Response Part 2
12. 36.12 Closure
13. 36.13 Risk Identification Techniques
14. 36.14 Lessons Learned
15. 36.15 Assumptions Analysis
16. 36.16 Assessing Assumptions
17. 36.17 Constraints Analysis
18. 36.18 Workshops (Brainstorming/SWOT Analysis)
19. 36.19 Prompt Lists
20. 36.20 Check Lists
21. 36.21 Delphi Technique
22. 36.22 Interviews
23. 36.23 Risk Analysis Techniques: P-I Tables
24. 36.24 P-I Criteria for a 5x5 matrix
25. 36.25 Example of P-I ranking index values
26. 36.26 Risk Ownership
27. 36.27 Planning Strategies for Threats
28. 36.28 Planning Strategies for Opportunities
29. 36.29 Risk Management Plan
30. 36.30 Example Risk Register Content
31. 36.31 Risk Reporting
32. 36.32 Benefits of Risk Management
33. 36.33 Cost of Risk Management
34. 36.34 Issue - Bok Definitions
35. 36.35 Terminology
36. 36.36 Tolerance
37. 36.37 The Process
38. 36.38 Issue Log - Example Composition
39. 36.39 Risk and Issue Management
40. 36.40 Importance of Governance in Risk Management
41. 36.41 Importance of Governance in Risk Management Part 2
42. Test Your Knowledge Quiz
1. 37.1 Introduction to Change Control
2. 37.2 Definition of Change Control
3. 37.3 Key Aspects of Change
4. 37.4 Change Control & Configuration Management
5. 37.5 Sources of Change
6. 37.6 Change Control Process
7. 37.7 Changes - Scope Cost Timing
8. 37.8 Responsibilities
9. 37.9 Questions to ask about change requests
10. 37.10 Committee Response
11. 37.11 What The Change Process Needs
12. Test Your Knowledge Quiz
1. APM PMQ Handbook
2. APM PMQ Sample Exam Paper 2024
1. Introduction to PMQ Exam
2. APM PMQ Resources
3. Before you take your exam
4. What to expect on the day
5. Exam Structure
6. Multiple Response Questions
7. Multiple Response Question Example 1
8. Multiple Response Question Example 2
9. Multiple Response Question Example 3
10. Select From List Question Type
11. Select From List Example
12. Short Response Question Type
13. Short Response Question Example
14. Short Response Example 2
15. Long Response Question Type
16. Long Response Question Example 1
17. Long Response Question Example 2
18. Long Response Question Example 3
19. Answering Short and Long Response
1. Test Your Knowledge
1. Course Feedback Form

About this course

504 lessons
23 hours of video content

1. Course Introduction

2. Projects, Programmes & Portfolios

3. Project Life Cycles

4. Different Organisational Structures

5. Project Roles & Responsibilities

6. Aspects of Project Governance

7. Sustainability

8. The Importance of the Business Case

9. Tools and Techniques of a Business Case

10. Procurement

11. Negotiation

12. Reviews

13. Assurance

14. Transition Management

15. Benefits Management

16. Stakeholder Engagement

17. Communication

18. Conflict Resolution

19. Leadership

20. Team Management

21. Diversity and Inclusion

22. Ethics, Compliance and Professionalism

23. Requirements Management

24. Solutions Development

25. Quality Management

26. Integrated Planning

27. Integrated Planning - Estimation

28. Integrated Planning - Information Management & Reporting

29. Schedule Management

30. Schedule Management - Dependencies and Business-As-Usual

31. Resource Management

32. Resource Management - Breakdown Structures

33. Resource Management - Responsibility Matrices

34. Budgeting & Cost Management

35. Budgeting and Cost Control - Earned Value Management

36. Risk & Issue Management

37. Change Control

Course Documents

Examination Guidance

Internal Assessment

Course Feedback

About this course