Developing Workplace Empathy (DWE01)
Go beyond sympathy and truly connect with those around you. Understand what empathy really means, close the empathy gap, and learn to apply genuine compassion to every workplace interaction.
1.1 Introduction
1.2 What Empathy Isn't
1.3 What is Empathy?
1.4 Sympathy vs Empathy vs Compassion
1.5 The Empathy Gap
1.6 Why Does The Empathy Gap Exist?
1.7 How to Close The Empathy Gap
1.8 How to Apply Empathy to Daily Interactions
1.9 Empathy & Action Without Knowledge
1.10 Knowledge & Action Without Empathy
1.11 Empathy & Knowledge Without Action
1.12 Conclusion