Course curriculum

    1. Lesson 1 - Define & Diagnose

    2. Lesson 2 - Root Cause vs. Symptom

    3. Lesson 3 - 5 Whys

    4. Lesson 4 - 5 Whys Example

    5. Lesson 5 - When & Why Do You Use the 5 Whys Method

    6. Lesson 6 - Reflection

    7. Lesson 7 - Problem Tree

    8. Lesson 8 - Steps to Create a Problem Tree

    9. Lesson 9 - Benefits of Problem Tree Analysis

    10. Lesson 10 - When & Why

    11. Lesson 11 - Common Mistakes

    12. Lesson 12 - How Might We

    13. Lesson 13 - Stakeholder Perspectives

    14. Lesson 14 - Summary

    15. Lesson 15 - Conclusion

    16. Quiz Questions

    1. Course Feedback Form

About this course

  • £199.00
  • 17 lessons
  • 0 hours of video content

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