Change Management Foundation v3

Learn to navigate the complex waters of organizational change with confidence and skill.

Course curriculum

1. Course Introduction
2. Change Management Tutorbot
3. Course Guide
4. Proposed Timetable
1. Lesson 1 - Introduction
2. Lesson 2 - Syllabus Areas Covered
3. Lesson 3 - Tutor Tips & Study Guidance
4. Lesson 4 - Learning Outcomes
5. Lesson 5 - Foundation Exam
6. Lesson 6 - Certification Structure
1. Lesson 1 - Organisational Context & Approach
2. Lesson 2 - Benefits
3. Lesson 3 - Kelman's Three Levels of Adoption
4. Lesson 4 - Simple or Chaotic - Cynefin
5. Lesson 5 - Planned vs Emergent Change
6. Lesson 6 - Systems Thinking
7. Lesson 7 - Summary of Learning Objectives
8. Test Your Knowledge Quiz
1. Lesson 1 - Organisational Culture
2. Lesson 2 - Force Field Analysis
3. Lesson 3 - Co-Design
4. Lesson 4 - ADKAR®
5. Lesson 5 - Evolving the 'N-Step' Process
6. Lesson 6 - Delivery Strategy
7. Lesson 7 - Agile Practices
8. Lesson 8 - Continuous Change Management Cycle
9. Lesson 9 - Agile Change Practices
10. Lesson 10 - Change Strategy: Why We Need It
11. Lesson 11 - Learning Objectives
12. Test Your Knowledge Quiz
1. Lesson 1 - Individual Differences
2. Lesson 2 - People of Different Types
3. Lesson 3 - Neuroscience - What is it?
4. Lesson 4 - The Change Curve
5. Lesson 5 - Leading Change: Managing Transitions
6. Lesson 6 - Rewards & Punishments
7. Lesson 7 - Positive Psychology & Personal Resilience
8. Lesson 8 - The Change Formula
9. Lesson 9 - Learning Anxiety & Survival Anxiety
10. Lesson 10 - Learning Objectives
11. Test Your Knowledge Quiz
1. Lesson 1 - Learning & Change
2. Lesson 2 - Competence & Learning
3. Lesson 3 - Learning Activities & Learning Styles
4. Lesson 4 - Learning Objectives
5. Test Your Knowledge Quiz
1. Lesson 1 - Key Roles in Organisational Change
2. Lesson 2 - Role of the Change Sponsor
3. Lesson 3 - Change Agents' Role & Personal Influence
4. Lesson 4 - Role of Local Leadership in Change
5. Lesson 5 - Leadership & Psychological Safety
6. Lesson 6 - Leadership Culture & Organisational Change
7. Lesson 7 - Teams & Change
8. Lesson 8 - Stages of Team Development
9. Lesson 9 - Assessing & Growing Team Effectiveness
10. Lesson 10 - Harvesting the Value of Team Diversity
11. Lesson 11 - Learning Objectives
12. Test Your Knowledge Quiz
1. Lesson 1 - Introduction to Stakeholder Engagement
2. Lesson 2 - Segmenting and Analysing Stakeholders
3. Lesson 3 - Stakeholder Levels of Power & Stakeholder Mapping
4. Lesson 4 - Building Engagement
5. Lesson 5 - Stakeholder Engagement : Outcomes
6. Lesson 6 - Learning Objectives
7. Test Your Knowledge Quiz
1. Lesson 1 - Introduction to Communication
2. Lesson 2 - Basics of Communication Theory
3. Lesson 3 - Barriers to Communication
4. Lesson 4 - Messaging: Setting the Context for Change
5. Lesson 5 - Appealing to Hearts & Minds
6. Lesson 6 - Ways in Which We Communicate & Connect With People
7. Lesson 7 - Communication Channels: One-Way vs Two-Way
8. Lesson 8 - Communication Planning
9. Lesson 9 - Learning Objectives
10. Test Your Knowledge Quiz
1. Lesson 1 - The Work of the Change Manager
2. Lesson 2 - Assessing Change Impact Severity
3. Lesson 3 - Change Impact Severity
4. Lesson 4 - Resistance to Change
5. Lesson 5 - Change Analytics
6. Lesson 6 - Learning Objectives
7. Test Your Knowledge Quiz
1. Lesson 1 - Congratulations and Next Steps!
1. Change Management Syllabus
2. Candidate Guidance
1. Change Management Foundation - Sample Paper 1 - Question Booklet - English.pdf
2. Change Management - Sample Paper 1 - Answer Key - English.pdf
3. Change Management Foundation - Sample Paper 1 - Rationale - English.pdf
4. Change Management Foundation - Sample 2 - Question Booklet - English.pdf
5. Change Management Foundation - Sample 2 - Answer Key - English.pdf
6. Change Management Foundation - Sample 2 - Rationale - English.pdf
1. Change Management Foundation Internal Test
1. Feedback Form

About this course

93 lessons
4 hours of video content

ITonlinelearning Academy

Change Management Foundation v3

Course curriculum

Introduction

Module 1 - Course Introduction

Module 2 - Understanding the Organisational Context and Approach

Module 3 - Organisational Culture

Module 4 - Individual Responses and Human Responses to Change

Module 5 - Learning and Change

Module 6 - Change Leadership and Teams

Module 7 - Stakeholder Engagement

Module 8 - Communication

Module 9 - Work of the Change Manager

Module 10 - Course Review and Exam Preparation

Resource Downloads

Sample Exam Papers

Internal Test

Feedback

About this course

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