Course curriculum

    1. Lesson 1 - Introduction

    2. Lesson 2 - Definition & Key Characteristics

    3. Lesson 3 - The 4 Communication Styles

    4. Lesson 4 - The Practice of Assertiveness

    5. Lesson 5 - Examples of Communication Styles

    6. Lesson 6 - Techniques for Assertive Communication

    7. Lesson 7 - Using I Statements

    8. Lesson 8 - Appropriate Body Language

    9. Lesson 9 - Practising Active Listening

    10. Lesson 10 - Overcoming an Aggressor

    11. Lesson 11 - Overcoming Barriers

    12. Lesson 12 - Fear of Conflict

    13. Lesson 13 - Low Self Confidence

    14. Lesson 14 - Culture or Upbringing

    15. Lesson 15 - Lack of Communication Skills

    16. Lesson 16 - The Last Word & Conclusion

    17. Quiz Questions

    1. Course Feedback Form

About this course

  • £199.00
  • 18 lessons
  • 0 hours of video content

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